Terms & Conditions
Effective Date: September 9, 2026
Welcome to Healinic Online. These Terms & Conditions govern your use of https://healiniconline.com/ and your purchase of products from our website.
By accessing this website, placing an order, or using any service provided through this website, you agree to be bound by these Terms & Conditions.
1. About Our Website
Healinic Online operates an online store offering health, wellness, herbal, food, and lifestyle-related products.
Product availability, pricing, offers, images, descriptions, and other information may be changed or updated from time to time without prior notice.
2. Product Information
We make reasonable efforts to ensure that product names, descriptions, photographs, prices, ingredients, quantities, and other information displayed on the website are accurate.
However:
- Product colors or appearance may vary slightly from photographs.
- Packaging may change from time to time.
- Product availability may change.
- Information displayed on the website may contain occasional errors or omissions.
Where appropriate, the actual product packaging and label should be considered the primary source of product-specific instructions.
3. Health & Wellness Disclaimer
Products sold through Healinic Online may include herbal products, food products, supplements, wellness products, and other lifestyle-related items.
Information provided on this website is intended for general informational and wellness purposes and should not be considered medical diagnosis, treatment, or a substitute for professional medical advice.
Individual results may vary.
Customers should carefully read product labels, directions, warnings, and ingredients before use. Anyone with a medical condition, allergy, pregnancy, or who is taking prescription or other medication should consult an appropriately qualified healthcare professional before using products where relevant.
Healinic Online does not guarantee that any product will diagnose, cure, prevent, or treat a specific disease or medical condition unless expressly stated and legally permitted.
4. Eligibility
You must provide accurate and complete information when placing an order.
By placing an order, you confirm that the information provided by you is truthful and that you have the legal capacity to enter into a purchase transaction.
5. Orders
An order submitted through the website is a request to purchase a product.
We reserve the right to:
- Accept or reject an order
- Contact you to verify an order
- Cancel an order where information is inaccurate
- Cancel orders suspected of fraud or abuse
- Limit quantities where necessary
- Cancel orders due to product unavailability, pricing errors, or technical problems
For Cash on Delivery orders, our team or delivery partner may contact you to confirm the order before dispatch.
6. Pricing
All product prices displayed on the website are in Bangladeshi Taka (BDT), unless otherwise stated.
Prices, discounts, promotional offers, and product availability may change without prior notice.
Shipping charges, where applicable, may be added separately and may depend on the delivery location, order, or promotional terms.
7. Payment
We may offer different payment methods depending on availability, including Cash on Delivery and online payment methods.
Third-party payment providers may have their own terms and conditions, and transactions processed through them may be subject to their policies.
8. Delivery
We arrange delivery through third-party courier or delivery services.
Delivery time may vary depending on:
- Delivery location
- Courier operations
- Weather or transportation conditions
- Public holidays
- Product availability
- Customer availability to receive the order
Customers are responsible for providing a correct and complete delivery address and a reachable phone number.
For detailed delivery and return rules, please read our Shipping & Return Policy.
9. Cancellation of Orders
Customers may request cancellation of an order before it is dispatched.
Once an order has been dispatched, cancellation may no longer be possible.
If a customer refuses to receive a confirmed Cash on Delivery order without a valid reason, Healinic Online may restrict or decline future Cash on Delivery orders from that customer.
10. Returns, Refunds, and Exchanges
Returns, refunds, or exchanges are subject to our Shipping & Return Policy.
Due to the nature of certain food, herbal, supplement, personal wellness, or hygiene-related products, opened or used products may not be eligible for return.
Any eligible issue should be reported within the time period specified in our Shipping & Return Policy.
11. Promotional Offers
Promotional offers, discounts, bundles, free products, and campaign terms may be subject to additional conditions.
Unless expressly stated otherwise:
- Offers cannot be combined with every other promotion.
- Promotional prices are available only during the specified campaign period or while stocks last.
- We reserve the right to modify, suspend, or terminate a promotion where reasonably necessary.
12. Intellectual Property
All content on this website, including text, graphics, logos, product images, photographs, branding, designs, videos, and other materials, is owned by or licensed to Healinic Online unless otherwise stated.
You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit website content without prior written permission.
13. Prohibited Use
You agree not to use this website to:
- Violate any applicable law or regulation
- Attempt unauthorized access to the website or its systems
- Interfere with website security or functionality
- Submit false or misleading information
- Engage in fraud or abuse
- Use automated methods to improperly access or extract website data
- Harm the website, its users, or our business operations
14. Accuracy of Customer Information
Customers are responsible for providing accurate information, including name, phone number, email address, and delivery address.
Healinic Online is not responsible for delivery problems caused by incomplete or incorrect customer information.
15. Limitation of Liability
To the extent permitted by applicable law, Healinic Online shall not be responsible for indirect, incidental, consequential, or unforeseeable losses arising from the use of the website or products.
Nothing in these Terms is intended to exclude or limit any right or protection that cannot legally be excluded or limited.
16. Website Availability
We try to keep the website available and functioning properly, but we do not guarantee uninterrupted or error-free availability.
The website may occasionally be unavailable due to maintenance, technical issues, updates, hosting problems, or circumstances outside our control.
17. Third-Party Services
Our website may rely on third-party services including payment providers, courier companies, analytics tools, advertising platforms, hosting services, and communication platforms.
Those services may operate under their own terms and policies.
18. Changes to These Terms
We reserve the right to update these Terms & Conditions from time to time.
Changes will become effective once the updated version is published on this page.
Your continued use of the website after an update constitutes acceptance of the revised Terms & Conditions.
19. Contact Information
For questions regarding these Terms & Conditions, orders, or customer support:
Healinic Online
Phone: +8801936158616
Email: contact@healinic.online
Support: support247@healinic.online
Address:
H-3, R11/A
West Dhanmondi Housing
Bosila, Mohammadpur
Dhaka 1207, Bangladesh
Last Updated: September 9, 2026